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Course Description

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.

By the end of this course, you’ll be able to:

  • Understand how the binary system works
  • Assemble a computer from scratch 
  • Choose and install an operating system on a computer
  • Understand what the Internet is, how it works, and the impact it has in the modern world
  • Learn how applications are created and how they work under the hood of a computer
  • Utilize common problem-solving methodologies and soft skills in an Information Technology setting

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Section Title
Technical Support Fundamentals
Type
Online
Dates
Jan 01, 2026 to Dec 31, 2026
Course Fee(s)
Course Fee non-credit $29.00
Drop Request Deadline
No drop request allowed after enrollment
Transfer Request Deadline
No transfer request allowed after enrollment
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