Cancellation Policy
If you wish to cancel your registration, you must notify Evergreen Learning by email at least three full business days prior to the course start date.
A $20 processing fee applies to all cancellations. For courses costing $200 or more, the processing fee is 10% of the total course fee. No refunds will be issued for cancellations made less than three full business days before the course start date.
If Evergreen Learning cancels a course for any reason, registered participants will be notified and will receive a full refund.
Substitution Policy
A participant may be substituted with another individual at no additional cost if notification is provided by email at least three full business days prior to the course start date.
Substitutions requested less than three full business days before the course begins will not be granted. No refunds will be issued for substitution requests made after this deadline.
Transfer Policy
Participants may transfer to another Evergreen Learning course of equal or greater value for a $10 transfer fee, provided notification is received by email at least three full business days prior to the course start date.
The transfer course must already be scheduled. Transfers must occur within the same fiscal year (July 1 – June 30). Transfer requests made less than three full business days before the course start date will not be granted, and no refund will be issued.
Emergency Contact
For after-hours, weekend, or weather-related emergencies, please contact UNG Public Safety at (706) 864-1500.
